FEEDBACK FROM PARENTS

March 2011

Imagine our stress when our Nanny of 2 years standing resigned just before the Christmas holidays!  Not only were we sorry to lose her but trying to find a new Nanny over the festive season was never going to be easy.  Happily for us Village End After School Club came to the rescue and were able to accommodate all 3 of our children with very little notice, including school pick ups.  We have found Village end to be very flexible and accommodating indeed.  Our children were welcomed from day 1 and consulted on their likes and dislikes, from activities to food.  What I really liked about Village End is the relaxed environment - after a long day at school the children can enjoy an informal atmosphere with a choice of activities from hamma beads to building camps, lego to arts and crafts.  Or even quiet reading in a specially separated corner where children may read of do homework.  I would not hesitate to recommend Village End to parents looking for a relaxed and informal atmosphere for their children to chill out after school.

Mrs H

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March 2011

I wish to take this opportunity to thank you both and your team for all your hard work and commitments to provide quality service which is second to none. I would have no hesitation whatsoever in recommending
Village End to anyone who requires quality after school childcare that can be counted on.

Mr I

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Febraury 2011

L seems to be very happy at the After School Club, I love the fact that she is always coming home with things she has made. All of the staff are very friendly, helpful and approachable. L gets time to play and be creative and if she is tired there is always the cosy corner. She never complains about the food when she gets home either so well done Prim!! We are over the moon with the service you are all as a team providing us. You have been very accommodating at short notice and L is really enjoying being at the After School Club. I really think you are providing an excellent service and we are all very happy, we have used other local childcare providers in the past but L has never been this happy with any of the others, so at the moment I can not think of anything that needs to be improved on! Please let us know if you would like us to give reference to any potential clients we would be more than happy to give you a glowing one!

Mrs S

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July 2008

Dear Tracey & Robert

I would like to thank you and the team at Village End for making the past year so enjoyable for “E” and “L” My decision to extend my working day meant a big change for them, as I would no longer be picking them up from school. Whilst I had reservations initially, it is fair to say that it has worked extremely well and they have both really enjoyed their time with you.

The chance to meet and make friends with children from other schools in the area is, I feel, a key part of their development and the activities you have provided have been welcomed by both. Every time I pick them up from Village End they have both been enthusiastic about their day. It has also meant less time front of the TV at home!

Thank you both for the time and effort you have put in to making Village End such a success and I would be more than happy to recommend you to any family in the area.

Mrs H

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September 2009

“I am very happy with Village End. I like the feedback I have been getting on a daily basis, telling me about my son’s development at the after school club – about his play and how he interacts with other children.

I like the various activities which the children can do, from high jumping to boxing to paper plane flying – or simply free play.

I like the way the staff interact with the children. For example when imagination games like Harry Potter are played the staff engage with the children in such a way that the children really get into it and get excited playing the game.  The staff seem to enjoy every minute of their job, and the children feel very happy. There is always a friendly and calm atmosphere at Village End”.

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October 2009

I need to say thanks to you all for accommodating us and taking such good care of “P” during this time. She loves spending time at the club and you've given me invaluable peace of mind.
Kind regards

Mrs S

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June 2010

“They will miss you and the team very much too. Your support has been greatly appreciated - we have really relied on you a lot and you have always made us feel that the kids have been very welcome and well looked after.

Thanks for all you help Tracey.

Mr & Mr R

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December 2009

Dear Tracey & Kate
Thank you so much for all your hard work this year – making our lives so much easier! We really appreciate it.

Mrs E

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December 2010

To Tracey, Rob and the lovely Village End ladies, Thank you so much for everything this year, brilliant as always!

Mrs E

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December 2009

Dear Tracey
Thank you ever so much for always accommodating us, we do so appreciate it knowing we have valuable back up and support in our situation. Also knowing “J” is cared for and safe is so reassuring  Thank you for all your care

Mrs W

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May 2009

Dear Tracey & Rob
Many, many thanks for all of your kind help looking after C & T. Your help often above & beyond the call of duty has been invaluable to us. We are missing you already.

Mrs G

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July 2008

Dear Tracey & team
I’d like to let you know that “K” has really enjoyed his time with you & I’d like to express my thanks for taking good care of him for me.

Mrs R

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Operating Address: Village End, All Saint's Church Hall, London Road, Ascot, Berkshire. SL5 8DQ, Tel: 01344 623668, Mobile: 07778 555042.
Office Address: Brickfield Cottage, Swinley Road, Ascot, Berkshire, SL5 8AZ.
Tel: 01344 623668, Mobile: 07836 540433. Ofsted Registration Number: EY383966
After School Childcare Providers for Ascot, Sunninghill, Sunningdale, Cheapside & Winkfield Schools, Including: Ascot Heath, SAVS, St Michael's, St Francis,
Cranbourne, Harmans Water, Charters, Winkfield St Marys, LVS, Lambrook Haileybury, Local Pre-SchoolsUseful Links
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