On the 15^th August 2007 the last week of Summer Camp, we sent our club members an email with a link to an online feedback form. The information received has been very valuable, as we have been able to address negative responses and implement changes to improve facilities and service.

Below are 30 feedback forms with Camp members comments...

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Form Title          : Feedback
Member's Name       : K & R S
Which provision did your child attend?: Boot Camp, Saturday Club, Holiday Camp
How would you describe the facilities?: Very Good
In your own words, how would you best describe the facilities?: both the boys really enjoyed their time at village end, even in the rain! i would highly recommend it.
How would you best describe the activity Program?: Very Good
In your own words, how would you best describe the activity program?: they were very busy with a lot of choice of activities going on all the time.
How would you best describe the way in which the club is managed?: Very Good
In your own words, how would you best describe the way in which the club is managed?: village end was an easy and pleasurable experience with the staff and also the on-line booking facility.
How would you best describe the way in which the staff interacted with your child/ren?: Very Good
In your own words, how would you best describe the way in which the staff interacted with your child/ren?: the staff were all very pleasant and helpful and made the children feel at home.
How would you best describe the way in which the staff greeted and settled your child/ren?: Excellent
In your own words, how would you best describe the way in which the staff greeted and settled your child/ren?: they were excellent, my boys just couldn't’t wait to get in and see everyone
How would you best describe our online booking system?: Excellent
In your own words, how would you best describe our online booking system?: very easy and a brilliant idea as you can book as you like and when you like
Should you intend to use our Holiday Camp provision in the future, which hours would most suit you?: 8.30am
Until               : 6.30pm
Which activities did your child/ren enjoy the most?: volleyball, Trampolining, long jump and lots more
How in your opinion could we improve the running of the club? : ??? you have done everything i can think of!
Would you be happy for your child/ren to attend any of our clubs again? : Yes
If your child attended Holiday Camp, do you think that the session fees were fairly priced?: Yes
Please indicate whether or not you would like your child/ren to attend either Boot Camp or Saturday Club in the future?: Yes
For future sessions we intend to charge a small fee to help with the cost of staffing, materials and equipment, please indicate what you think is a reasonable amount to pay for a 2 hour session? : £3
Parent's Name       : C S
Date                : 22/08/07
Village End Feedback : Submit

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Form Title          : Feedback
Member's Name       : A & M B
Which provision did your child attend?: Holiday Camp
How would you describe the facilities?: Very Good
In your own words, how would you best describe the facilities?: The children had a great time and would certainly use the facilities again.
How would you best describe the activity Program?: Very Good
In your own words, how would you best describe the activity program?: Hard for me to say as they have only been on the one occasion.
How would you best describe the way in which the club is managed?: Very Good
In your own words, how would you best describe the way in which the club is managed?: It all seems well managed.
How would you best describe the way in which the staff interacted with your child/ren?: Very Good
In your own words, how would you best describe the way in which the staff interacted with your child/ren?: Although M didn't like being told to wear her shoes on the climbing frame.
How would you best describe the way in which the staff greeted and settled your child/ren?: Excellent
In your own words, how would you best describe the way in which the staff greeted and settled your child/ren?: A really friendly atmosphere.
How would you best describe our online booking system?: Average
In your own words, how would you best describe our online booking system?: I had a few difficulties as I work on a Mac computer.
Should you intend to use our Holiday Camp provision in the future, which hours would most suit you?: 9.00am
Until               : Please Select
Which activities did your child/ren enjoy the most?: Outdoor play for Alex and making things for M.
How in your opinion could we improve the running of the club? : All seems fine.
Would you be happy for your child/ren to attend any of our clubs again? : Yes
If your child attended Holiday Camp, do you think that the session fees were fairly priced?: Yes
Please indicate whether or not you would like your child/ren to attend either Boot Camp or Saturday Club in the future?: Yes
For future sessions we intend to charge a small fee to help with the cost of staffing, materials and equipment, please indicate what you think is a reasonable amount to pay for a 2 hour session? : £3
Please give details of any outstanding areas that you would like OFSTED Inspectors to read before grading our provision?: Unable to comment really.
Please give details of any below standard areas that you would like OFSTED Inspectors to read before grading our provision?: Again, unable to comment.
Parent's Name       : H B
Date                : 15th August
Village End Feedback : Submit

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Form Title          : Feedback
Member's Name       : A & O M
Which provision did your child attend?: Holiday Camp
How would you describe the facilities?: Excellent
How would you best describe the activity Program?: Very Good
How would you best describe the way in which the club is managed?: Very Good
How would you best describe the way in which the staff interacted with your child/ren?: Excellent
How would you best describe the way in which the staff greeted and settled your child/ren?: Excellent
How would you best describe our online booking system?: Very Good
Should you intend to use our Holiday Camp provision in the future, which hours would most suit you?: 9.00am
Until               : 3.30pm
Which activities did your child/ren enjoy the most?: trampoline, outside playground, reading room and craft area
How in your opinion could we improve the running of the club? : I have enjoyed sending my children to camp and they say "We love coming to camp"
Would you be happy for your child/ren to attend any of our clubs again? : Yes
If your child attended Holiday Camp, do you think that the session fees were fairly priced?: Yes
Please indicate whether or not you would like your child/ren to attend either Boot Camp or Saturday Club in the future?: Please Select
For future sessions we intend to charge a small fee to help with the cost of staffing, materials and equipment, please indicate what you think is a reasonable amount to pay for a 2 hour session? : Please Select
Please give details of any outstanding areas that you would like OFSTED Inspectors to read before grading our provision?: I thought the staff were great and I like the high security.
Parent's Name       : M J-M
Date                : 160807

Village End Feedback : Submit

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Form Title          : Feedback
Member's Name       : A H
Which provision did your child attend?: Saturday Club, Holiday Camp
How would you describe the facilities?: Very Good
How would you best describe the activity Program?: Very Good
How would you best describe the way in which the club is managed?: Very Good
How would you best describe the way in which the staff interacted with your child/ren?: Excellent
How would you best describe our online booking system?: Very Good
Should you intend to use our Holiday Camp provision in the future, which hours would most suit you?: 8.30am
Until               : 6.00pm
Would you be happy for your child/ren to attend any of our clubs again? : Yes
If your child attended Holiday Camp, do you think that the session fees were fairly priced?: Yes
Please indicate whether or not you would like your child/ren to attend either Boot Camp or Saturday Club in the future?: Yes
For future sessions we intend to charge a small fee to help with the cost of staffing, materials and equipment, please indicate what you think is a reasonable amount to pay for a 2 hour session? : £4
Parent's Name       : M H
Date                : 17/8/07
Village End Feedback : Submit

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Form Title          : Feedback
Member's Name       : A A
Which provision did your child attend?: Holiday Camp
How would you describe the facilities?: Average
In your own words, how would you best describe the facilities?: Big space for the children inside and out, but not very clean
How would you best describe the activity Program?: Good
How would you best describe the way in which the club is managed?: Good
How would you best describe the way in which the staff interacted with your child/ren?: Very Good
How would you best describe the way in which the staff greeted and settled your child/ren?: Good
How would you best describe our online booking system?: Excellent
Should you intend to use our Holiday Camp provision in the future, which hours would most suit you?: 9.00am
Until               : 5.00pm
Which activities did your child/ren enjoy the most?: she enjoyed pretty much everything
Would you be happy for your child/ren to attend any of our clubs again? : Yes
If your child attended Holiday Camp, do you think that the session fees were fairly priced?: Please Select
Please indicate whether or not you would like your child/ren to attend either Boot Camp or Saturday Club in the future?: Yes
For future sessions we intend to charge a small fee to help with the cost of staffing, materials and equipment, please indicate what you think is a reasonable amount to pay for a 2 hour session? : £2
Parent's Name       : E L
Date                : 18/08/07
Village End Feedback : Submit

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Form Title          : Feedback
Member's Name       : A & L
Which provision did your child attend?: Saturday Club
How would you describe the facilities?: Good
In your own words, how would you best describe the facilities?: Varied and fun
How would you best describe the activity Program?: Good
In your own words, how would you best describe the activity program?: Mass Appeal
How would you best describe the way in which the club is managed?: Good
In your own words, how would you best describe the way in which the club is managed?: Aspirations in line with what children want
How would you best describe the way in which the staff interacted with your child/ren?: Good
How would you best describe the way in which the staff greeted and settled your child/ren?: Average
In your own words, how would you best describe the way in which the staff greeted and settled your child/ren?: Poor parent time keeping made this difficult
How would you best describe our online booking system?: Good
In your own words, how would you best describe our online booking system?: Wasn't as intuitive as it could have been but the concept was there.
Should you intend to use our Holiday Camp provision in the future, which hours would most suit you?: 8.00am
Until               : 6.00pm
Which activities did your child/ren enjoy the most?: A great programme, wish we had attended more but started at a busy time of year in terms of activities
How in your opinion could we improve the running of the club? : Yes
Would you be happy for your child/ren to attend any of our clubs again? : Yes
If your child attended Holiday Camp, do you think that the session fees were fairly priced?: Please Select
Please indicate whether or not you would like your child/ren to attend either Boot Camp or Saturday Club in the future?: Yes
For future sessions we intend to charge a small fee to help with the cost of staffing, materials and equipment, please indicate what you think is a reasonable amount to pay for a 2 hour session? : £5
Please give details of any outstanding areas that you would like OFSTED Inspectors to read before grading our provision?: Choice of activities
Parent's Name       : L H
Date                : 15th August 2007
Village End Feedback : Submit

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Form Title          : Feedback
Member's Name       : B & H Y

Which provision did your child attend?: Holiday Camp
How would you describe the facilities?: Very Good
In your own words, how would you best describe the facilities?: H said the facilities helped her stay 'active'.
How would you best describe the activity Program?: Very Good
In your own words, how would you best describe the activity program?: B said the programme was 'fun'.
How would you best describe the way in which the club is managed?: Very Good
How would you best describe the way in which the staff interacted with your child/ren?: Very Good
In your own words, how would you best describe the way in which the staff interacted with your child/ren?: My children thought the staff were very friendly
How would you best describe the way in which the staff greeted and settled your child/ren?: Very Good
How would you best describe our online booking system?: Very Good
Should you intend to use our Holiday Camp provision in the future, which hours would most suit you?: 9.00am
Until               : 3.00pm
Which activities did your child/ren enjoy the most?: Sport and art/craft
Would you be happy for your child/ren to attend any of our clubs again? : Yes
If your child attended Holiday Camp, do you think that the session fees were fairly priced?: Yes
Please indicate whether or not you would like your child/ren to attend either Boot Camp or Saturday Club in the future?: Yes
For future sessions we intend to charge a small fee to help with the cost of staffing, materials and equipment, please indicate what you think is a reasonable amount to pay for a 2 hour session? : £3
Please give details of any outstanding areas that you would like OFSTED Inspectors to read before grading our provision?: 'mini camp' for younger children
Parent's Name       : L Y
Date                : 15.08.07
Village End Feedback : Submit

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Form Title          : Feedback
Member's Name       : D L

Which provision did your child attend?: Holiday Camp
How would you describe the facilities?: Very Good
How would you best describe the activity Program?: Good
How would you best describe the way in which the club is managed?: Excellent
How would you best describe the way in which the staff interacted with your child/ren?: Very Good
How would you best describe the way in which the staff greeted and settled your child/ren?: Very Good
How would you best describe our online booking system?: Very Good
Should you intend to use our Holiday Camp provision in the future, which hours would most suit you?: 9.30am
Until               : 3.30pm
Which activities did your child/ren enjoy the most?: Outside activities
How in your opinion could we improve the running of the club? : Occasional outside trips i.e.: cinema etc
Would you be happy for your child/ren to attend any of our clubs again? : Yes
If your child attended Holiday Camp, do you think that the session fees were fairly priced?: Yes
Please indicate whether or not you would like your child/ren to attend either Boot Camp or Saturday Club in the future?: Yes
For future sessions we intend to charge a small fee to help with the cost of staffing, materials and equipment, please indicate what you think is a reasonable amount to pay for a 2 hour session? : £2
Parent's Name       : L L
Date                : 28th Aug 2007
Village End Feedback : Submit

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Form Title          : Feedback
Member's Name       : D G
Which provision did your child attend?: Saturday Club
How would you describe the facilities?: Excellent
How would you best describe the activity Program?: Excellent
How would you best describe the way in which the club is managed?: Excellent
How would you best describe the way in which the staff interacted with your child/ren?: Very Good
How would you best describe the way in which the staff greeted and settled your child/ren?: Very Good
How would you best describe our online booking system?: Very Good
Should you intend to use our Holiday Camp provision in the future, which hours would most suit you?: Please Select
Until               : Please Select
Which activities did your child/ren enjoy the most?: Arts and crafts
How in your opinion could we improve the running of the club? : D enjoyed every Sat and would be coming back, The running of the club was perfect for us.
Would you be happy for your child/ren to attend any of our clubs again? : Yes
If your child attended Holiday Camp, do you think that the session fees were fairly priced?: Yes
Please indicate whether or not you would like your child/ren to attend either Boot Camp or Saturday Club in the future?: Yes
For future sessions we intend to charge a small fee to help with the cost of staffing, materials and equipment, please indicate what you think is a reasonable amount to pay for a 2 hour session? : £5
Parent's Name       : T G
Date                : 15/08/07
Child Record Form   : Submit

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Form Title          : Feedback
Member's Name       : E, H, C & L F
Which provision did your child attend?: Boot Camp, Saturday Club
How would you describe the facilities?: Very Good
In your own words, how would you best describe the facilities?: Safe environment for children of all ages.
How would you best describe the activity Program?: Very Good
In your own words, how would you best describe the activity program?: Something each week to cater for boys/girls and even the younger children were really encouraged to join in, which my 3 year old loved.
How would you best describe the way in which the club is managed?: Very Good
In your own words, how would you best describe the way in which the club is managed?: I liked the way I was kept informed by Email.
How would you best describe the way in which the staff interacted with your child/ren?: Very Good
In your own words, how would you best describe the way in which the staff interacted with your child/ren?: Friendly, attentive manner.  Were really great with the children from various ages.  My children range from 7 years to 3 years and all felt relaxed and comfortable.
How would you best describe the way in which the staff greeted and settled your child/ren?: Excellent
In your own words, how would you best describe the way in which the staff greeted and settled your child/ren?: My children are all quite shy but the staff were friendly and welcoming and made sure that nobody was left out and that they were comfortable joining in.
How would you best describe our online booking system?: Very Good
In your own words, how would you best describe our online booking system?: Easy to use.
Should you intend to use our Holiday Camp provision in the future, which hours would most suit you?: Please Select
Until               : Please Select
Which activities did your child/ren enjoy the most?: High jump, skipping, group games. Making teddy bears and pot people.
Would you be happy for your child/ren to attend any of our clubs again? : Yes
If your child attended Holiday Camp, do you think that the session fees were fairly priced?: Please Select
Please indicate whether or not you would like your child/ren to attend either Boot Camp or Saturday Club in the future?: Yes
For future sessions we intend to charge a small fee to help with the cost of staffing, materials and equipment, please indicate what you think is a reasonable amount to pay for a 2 hour session? : £1
Please give details of any outstanding areas that you would like OFSTED Inspectors to read before grading our provision?: My children thoroughly enjoyed boot/Saturday camp as there was always something of interest to do.  Great to get them active and also to get them creating things.  I was prepared to travel to Ascot from Camberley each week.
Parent's Name       : I C F
Date                : 20/08/07 Village End Feedback : Submit

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Form Title          : Feedback
Member's Name       : G R
Which provision did your child attend?: Boot Camp
How would you describe the facilities?: Good
How would you best describe the activity Program?: Good
How would you best describe the way in which the club is managed?: Good
How would you best describe the way in which the staff interacted with your child/ren?: Good
How would you best describe the way in which the staff greeted and settled your child/ren?: Good
How would you best describe our online booking system?: Good
Should you intend to use our Holiday Camp provision in the future, which hours would most suit you?: Please Select
Until               : Please Select
Would you be happy for your child/ren to attend any of our clubs again? : Yes
If your child attended Holiday Camp, do you think that the session fees were fairly priced?: Please Select
Please indicate whether or not you would like your child/ren to attend either Boot Camp or Saturday Club in the future?: Yes
For future sessions we intend to charge a small fee to help with the cost of staffing, materials and equipment, please indicate what you think is a reasonable amount to pay for a 2 hour session? : £4
Parent's Name       : H R
Date                : 15/8/2007
Child Record Form   : Submit

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Form Title          : Feedback
Member's Name       : I K   (7ys)  E K (16m)
Which provision did your child attend?: Saturday Club
How would you describe the facilities?: Excellent
In your own words, how would you best describe the facilities?: all new equipment
How would you best describe the activity Program?: Good
How would you best describe the way in which the club is managed?: Very Good
In your own words, how would you best describe the way in which the club is managed?: all smart members of staff.
How would you best describe the way in which the staff interacted with your child/ren?: Good
In your own words, how would you best describe the way in which the staff interacted with your child/ren?: all the children and staff wore name badges which helped interaction
How would you best describe the way in which the staff greeted and settled your child/ren?: Good
In your own words, how would you best describe the way in which the staff greeted and settled your child/ren?: all kids were greeted with a hello
How would you best describe our online booking system?: Good
In your own words, how would you best describe our online booking system?: plus excellent email communications -thanks
Should you intend to use our Holiday Camp provision in the future, which hours would most suit you?: 8.30am
Until               : 5.30pm
Which activities did your child/ren enjoy the most?: baby ball pond for E. High jump, trampoline and football
Would you be happy for your child/ren to attend any of our clubs again? : Yes
If your child attended Holiday Camp, do you think that the session fees were fairly priced?: Please Select
Please indicate whether or not you would like your child/ren to attend either Boot Camp or Saturday Club in the future?: Yes
For future sessions we intend to charge a small fee to help with the cost of staffing, materials and equipment, please indicate what you think is a reasonable amount to pay for a 2 hour session? : £5
Please give details of any outstanding areas that you would like OFSTED Inspectors to read before grading our provision?: My daughters had a great time and did not want to leave.
Please give details of any below standard areas that you would like OFSTED Inspectors to read before grading our provision?: Unfortunately the outside activities (of the Saturday camp)are very much linked to the weather, although Tracy and Rob are not able to manage the rain. But on one occasion when it was cancelled due to the weather, the cancellation was clearly marked on the outside gate and an email was sent out telling me about the cancellation.
Parent's Name       : K K
Date                : 17/8/7
Village End Feedback : Submit

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Form Title          : Feedback
Member's Name       : J K
Which provision did your child attend?: Saturday Club
How would you describe the facilities?: Good
In your own words, how would you best describe the facilities?: Although many of the tester activities selected when we registered did not happened.
How would you best describe the activity Program?: Average, Good
In your own words, how would you best describe the activity program?: It depended on the weather condition.
How would you best describe the way in which the club is managed?: Average, Good
How would you best describe the way in which the staff interacted with your child/ren?: Poor, Average
In your own words, how would you best describe the way in which the staff interacted with your child/ren?: Trampoline + art craft staffs non or very little interaction.
How would you best describe the way in which the staff greeted and settled your child/ren?: Poor, Average
In your own words, how would you best describe the way in which the staff greeted and settled your child/ren?: During a warm up session with Catherine(?) the children had difficulties to hear her
How would you best describe our online booking system?: Good
Should you intend to use our Holiday Camp provision in the future, which hours would most suit you?: 9.30am
Until               : 4.00pm
Which activities did your child/ren enjoy the most?: The art craft activities, trampoline.
How in your opinion could we improve the running of the club? : With a better informed and detailed structured programme
Would you be happy for your child/ren to attend any of our clubs again? : Yes
If your child attended Holiday Camp, do you think that the session fees were fairly priced?: Please Select
Please indicate whether or not you would like your child/ren to attend either Boot Camp or Saturday Club in the future?: Please Select
For future sessions we intend to charge a small fee to help with the cost of staffing, materials and equipment, please indicate what you think is a reasonable amount to pay for a 2 hour session? : Please Select
Parent's Name       : A K
Date                : 22-08-2007
Village End Feedback : Submit

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Form Title          : Feedback
Member's Name       : J & D C
Which provision did your child attend?: Holiday Camp
How would you describe the facilities?: Very Good
In your own words, how would you best describe the facilities?: Both the children loved their time at the summer camp, D made some friends and usually she's very shy. J wanted to come every day, even the weekends so that speaks for itself!!
How would you best describe the activity Program?: Very Good
In your own words, how would you best describe the activity program?: I'm not really sure of all the things they did in a day but they had a lovely time.
How would you best describe the way in which the club is managed?: Very Good
In your own words, how would you best describe the way in which the club is managed?: All the people I dealt with were lovely and great with the children, thats all I'm really interested in, their happiness and safety, both these requirements were met.
How would you best describe the way in which the staff interacted with your child/ren?: Excellent
In your own words, how would you best describe the way in which the staff interacted with your child/ren?: Very happy with the way the staff were with my children.
How would you best describe the way in which the staff greeted and settled your child/ren?: Excellent
In your own words, how would you best describe the way in which the staff greeted and settled your child/ren?: As above.
How would you best describe our online booking system?: Excellent
In your own words, how would you best describe our online booking system?: A great way to book places.
Should you intend to use our Holiday Camp provision in the future, which hours would most suit you?: 9.30am
Until               : 4.30pm
Which activities did your child/ren enjoy the most?: D (age 6) enjoyed creating and making things, she'd sit and do that for hours. J (age 4) loved to play with friends of similar ages and enjoyed all the making things, active play, games etc....
How in your opinion could we improve the running of the club? : For my children's age group this was perfectly set up - I can't think of anything to improve the running of the club at this time. I do know that there was a summer club in Englefield Green which was cheaper for longer hours - I didn't look into it as I was happy at Village End but it might be worth finding out what activities they do as I know of at least 5 families with a total of 11 children who attended this regularly - they all live in Sunningdale. (FYI)
Would you be happy for your child/ren to attend any of our clubs again? : Yes
If your child attended Holiday Camp, do you think that the session fees were fairly priced?: Yes
Please indicate whether or not you would like your child/ren to attend either Boot Camp or Saturday Club in the future?: Yes
For future sessions we intend to charge a small fee to help with the cost of staffing, materials and equipment, please indicate what you think is a reasonable amount to pay for a 2 hour session? : £2
Please give details of any outstanding areas that you would like OFSTED Inspectors to read before grading our provision?: N/A
Please give details of any below standard areas that you would like OFSTED Inspectors to read before grading our provision?: N/A
Parent's Name       : T C
Date                : 15th August 2007
Village End Feedback : Submit 

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Form Title          : Feedback
Member's Name       : J R
Which provision did your child attend?: Holiday Camp
How would you describe the facilities?: Excellent
In your own words, how would you best describe the facilities?: J has had a fantastic time. he has been so happy and has enjoyed all activities on offer to him.
How would you best describe the activity Program?: Excellent
How would you best describe the way in which the club is managed?: Very Good
In your own words, how would you best describe the way in which the club is managed?: I have had no complaints from J - he has been very happy.
How would you best describe the way in which the staff interacted with your child/ren?: Very Good
In your own words, how would you best describe the way in which the staff interacted with your child/ren?: Can't comment - J seems happy enough though
How would you best describe the way in which the staff greeted and settled your child/ren?: Very Good
In your own words, how would you best describe the way in which the staff greeted and settled your child/ren?: Can't comment - J travels in with Rob
How would you best describe our online booking system?: Excellent
In your own words, how would you best describe our online booking system?: Very professional
Should you intend to use our Holiday Camp provision in the future, which hours would most suit you?: 8.00am
Until               : 6.30pm
Which activities did your child/ren enjoy the most?: J has enjoyed everything - he is upset that the club is finished for the summer. He has kept he outside and away from video games etc !
How in your opinion could we improve the running of the club? : No comment at present
Would you be happy for your child/ren to attend any of our clubs again? : Yes
If your child attended Holiday Camp, do you think that the session fees were fairly priced?: Yes
Please indicate whether or not you would like your child/ren to attend either Boot Camp or Saturday Club in the future?: No
For future sessions we intend to charge a small fee to help with the cost of staffing, materials and equipment, please indicate what you think is a reasonable amount to pay for a 2 hour session? : £1
Parent's Name       : L R
Date                : 20th August 2007
Village End Feedback : Submit

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Form Title          : Feedback
Member's Name       : K & C J
Which provision did your child attend?: Boot Camp, Saturday Club, Holiday Camp
How would you describe the facilities?: Excellent
How would you best describe the activity Program?: Very Good
How would you best describe the way in which the club is managed?: Good
How would you best describe the way in which the staff interacted with your child/ren?: Excellent
How would you best describe the way in which the staff greeted and settled your child/ren?: Excellent
How would you best describe our online booking system?: Excellent
Should you intend to use our Holiday Camp provision in the future, which hours would most suit you?: Please Select
Until               : Please Select
Which activities did your child/ren enjoy the most?: high jump
Would you be happy for your child/ren to attend any of our clubs again? : Yes
If your child attended Holiday Camp, do you think that the session fees were fairly priced?: No
Please indicate whether or not you would like your child/ren to attend either Boot Camp or Saturday Club in the future?: Yes
For future sessions we intend to charge a small fee to help with the cost of staffing, materials and equipment, please indicate what you think is a reasonable amount to pay for a 2 hour session? : £3
Parent's Name       : T S
Date                : 14/08/07
Village End Feedback : Submit

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Form Title          : Feedback
Member's Name       : K M
Which provision did your child attend?: Saturday Club
How would you describe the facilities?: Very Good
In your own words, how would you best describe the facilities?: difficult if raining- a bit cramped for space inside
How would you best describe the activity Program?: Very Good
In your own words, how would you best describe the activity program?: great way to try new things
How would you best describe the way in which the club is managed?: Excellent
In your own words, how would you best describe the way in which the club is managed?: always communicated in advance re changes etc. always replied to queries
How would you best describe the way in which the staff interacted with your child/ren?: Very Good
In your own words, how would you best describe the way in which the staff interacted with your child/ren?: all seemed very friendly and willing
How would you best describe the way in which the staff greeted and settled your child/ren?: Good
In your own words, how would you best describe the way in which the staff greeted and settled your child/ren?: most staff friendly but not a great experience with people providing football -see comment below re improving service
How would you best describe our online booking system?: Very Good
Should you intend to use our Holiday Camp provision in the future, which hours would most suit you?: Please Select
Until               : Please Select
Which activities did your child/ren enjoy the most?: Trampolining, flying model aeroplanes, go-karting
How in your opinion could we improve the running of the club? : sometimes not all children got equal access to all activities, ie football was one thing that we didn't get access to -seemed to be for older kids and staff doing it not very friendly at accommodating young kids.
Would you be happy for your child/ren to attend any of our clubs again? : Yes
If your child attended Holiday Camp, do you think that the session fees were fairly priced?: Please Select
Please indicate whether or not you would like your child/ren to attend either Boot Camp or Saturday Club in the future?: Yes
For future sessions we intend to charge a small fee to help with the cost of staffing, materials and equipment, please indicate what you think is a reasonable amount to pay for a 2 hour session? : I'm not prepared to pay
Parent's Name       : B G
Date                : 24.08.07
Village End Feedback : Submit

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Form Title          : Feedback
Member's Name       : K S
Which provision did your child attend?: Holiday Camp
How would you describe the facilities?: Very Good
In your own words, how would you best describe the facilities?: Nice size outdoor play area.
How would you best describe the activity Program?: Very Good
In your own words, how would you best describe the activity program?: My child seemed to have fun every time
How would you best describe the way in which the club is managed?: Very Good
How would you best describe the way in which the staff interacted with your child/ren?: Excellent
In your own words, how would you best describe the way in which the staff interacted with your child/ren?: Staff were lively and fun and good with children
How would you best describe the way in which the staff greeted and settled your child/ren?: Very Good
How would you best describe our online booking system?: Very Good
In your own words, how would you best describe our online booking system?: Map to the site may have been helpful as I had two friends call me up to ask me where the venue was. A bit complicated as the primary school is nearby.
Should you intend to use our Holiday Camp provision in the future, which hours would most suit you?: 10.00am
Until               : 5.00pm
Which activities did your child/ren enjoy the most?: Outdoor play, arts and crafts
Would you be happy for your child/ren to attend any of our clubs again? : Yes
If your child attended Holiday Camp, do you think that the session fees were fairly priced?: Yes
Please indicate whether or not you would like your child/ren to attend either Boot Camp or Saturday Club in the future?: No
For future sessions we intend to charge a small fee to help with the cost of staffing, materials and equipment, please indicate what you think is a reasonable amount to pay for a 2 hour session? : £1
Parent's Name       : M S
Date                : 150807
Village End Feedback : Submit

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Form Title          : Feedback
Member's Name       : L & A M
Which provision did your child attend?: Boot Camp, Saturday Club
How would you describe the facilities?: Excellent
In your own words, how would you best describe the facilities?: L AND A REALLY ENJOYED THE SPORTS SESSIONS. WE FOUND THE STAFF VERY FRIENDLY
How would you best describe the activity Program?: Excellent
In your own words, how would you best describe the activity program?: THE STAGECOACH, TEDDY MAKING AND POT PEOPLE MAKING WERE ALL EXCELLENT
How would you best describe the way in which the club is managed?: Very Good
In your own words, how would you best describe the way in which the club is managed?: FOR SOME REASON I DIDN’T RECEIVE ANY E MAILS. MY FRIEND FORWARDED THIS TO ME
How would you best describe the way in which the staff interacted with your child/ren?: Excellent
In your own words, how would you best describe the way in which the staff interacted with your child/ren?: A SPECIAL MENTION MUST GO CATHERINE.
How would you best describe the way in which the staff greeted and settled your child/ren?: Excellent
How would you best describe our online booking system?: Excellent
Should you intend to use our Holiday Camp provision in the future, which hours would most suit you?: 10.00am
Until               : 2.00pm
Which activities did your child/ren enjoy the most?: STAGECOACH-LAURA MOSS
ROUNDERS-ANDREW MOSS
How in your opinion could we improve the running of the club? : START IT EARLIER IN SPRING
Would you be happy for your child/ren to attend any of our clubs again? : Yes
If your child attended Holiday Camp, do you think that the session fees were fairly priced?: Please Select
Please indicate whether or not you would like your child/ren to attend either Boot Camp or Saturday Club in the future?: Yes
For future sessions we intend to charge a small fee to help with the cost of staffing, materials and equipment, please indicate what you think is a reasonable amount to pay for a 2 hour session? : £2
Parent's Name       : J M
Date                : 19.08.07
Village End Feedback : Submit

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Form Title          : Feedback
Member's Name       : L H
Which provision did your child attend?: Holiday Camp
How would you describe the facilities?: Very Good
In your own words, how would you best describe the facilities?: nursery building and grounds are excellent for children to play and have fun.
How would you best describe the activity Program?: Very Good
In your own words, how would you best describe the activity program?: Different activities every day, Lucy enjoyed her time.
How would you best describe the way in which the club is managed?: Good
How would you best describe the way in which the staff interacted with your child/ren?: Very Good
In your own words, how would you best describe the way in which the staff interacted with your child/ren?: staff were friendly and very attentive
How would you best describe the way in which the staff greeted and settled your child/ren?: Good
In your own words, how would you best describe the way in which the staff greeted and settled your child/ren?: Lucy attended sessions during the first two weeks, so staff were still finding their feet and getting organised. L was happy and confident, though, because she knew most of the staff from school.
How would you best describe our online booking system?: Excellent
In your own words, how would you best describe our online booking system?: Booking very easy, I particularly liked that I could book L in at short notice and received confirmation of booking in a timely fashion.
Should you intend to use our Holiday Camp provision in the future, which hours would most suit you?: 9.00am
Until               : 4.00pm
Which activities did your child/ren enjoy the most?: drawing, crafts, Trampolining
How in your opinion could we improve the running of the club? : make this box bigger! :) Everything else was  good..
Would you be happy for your child/ren to attend any of our clubs again? : Yes
If your child attended Holiday Camp, do you think that the session fees were fairly priced?: Yes
Please indicate whether or not you would like your child/ren to attend either Boot Camp or Saturday Club in the future?: No
For future sessions we intend to charge a small fee to help with the cost of staffing, materials and equipment, please indicate what you think is a reasonable amount to pay for a 2 hour session? : £4
Please give details of any outstanding areas that you would like OFSTED Inspectors to read before grading our provision?: Village End is a very valuable addition to the services the school offers. It is well run and appreciated. I particularly like that my children know staff well through the school and feel 'at home' with them.
Please give details of any below standard areas that you would like OFSTED Inspectors to read before grading our provision?: None
Parent's Name       : B H
Date                : 15.8.2007
Village End Feedback : Submit

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Form Title          : Feedback
Member's Name       : M & E K
Which provision did your child attend?: Holiday Camp
How would you describe the facilities?: Good
How would you best describe the activity Program?: Good
How would you best describe the way in which the club is managed?: Good
How would you best describe the way in which the staff interacted with your child/ren?: Very Good
How would you best describe the way in which the staff greeted and settled your child/ren?: Good
How would you best describe our online booking system?: Excellent
Should you intend to use our Holiday Camp provision in the future, which hours would most suit you?: Please Select
Until               : Please Select
Which activities did your child/ren enjoy the most?: arts and crafts
Would you be happy for your child/ren to attend any of our clubs again? : No
If your child attended Holiday Camp, do you think that the session fees were fairly priced?: Yes
Please indicate whether or not you would like your child/ren to attend either Boot Camp or Saturday Club in the future?: No
For future sessions we intend to charge a small fee to help with the cost of staffing, materials and equipment, please indicate what you think is a reasonable amount to pay for a 2 hour session? : £6
Please give details of any below standard areas that you would like OFSTED Inspectors to read before grading our provision?: Thought the cleanliness of the facility, particularly toilets needs to be improved.
Parent's Name       : V K
Date                : 15/08/2007
Village End Feedback : Submit

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Form Title          : Feedback
Member's Name       : N H
Which provision did your child attend?: Boot Camp
How would you describe the facilities?: Good
In your own words, how would you best describe the facilities?: N wants a perfect football pitch as the facility!
How would you best describe the activity Program?: Very Good
How would you best describe the way in which the club is managed?: Good
How would you best describe the way in which the staff interacted with your child/ren?: Very Good
How would you best describe the way in which the staff greeted and settled your child/ren?: Very Good
How would you best describe our online booking system?: Very Good
Should you intend to use our Holiday Camp provision in the future, which hours would most suit you?: 7.30am
Until               : 6.30pm
Which activities did your child/ren enjoy the most?: Football running rounders
Would you be happy for your child/ren to attend any of our clubs again? : Yes
If your child attended Holiday Camp, do you think that the session fees were fairly priced?: Please Select
Please indicate whether or not you would like your child/ren to attend either Boot Camp or Saturday Club in the future?: No
For future sessions we intend to charge a small fee to help with the cost of staffing, materials and equipment, please indicate what you think is a reasonable amount to pay for a 2 hour session? : £5
Parent's Name       : C & N H
Date                : 17/08/07
Village End Feedback : Submit

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Form Title          : Feedback
Member's Name       : O & A G
Which provision did your child attend?: Holiday Camp
How would you describe the facilities?: Excellent
How would you best describe the activity Program?: Excellent
How would you best describe the way in which the club is managed?: Excellent
How would you best describe the way in which the staff interacted with your child/ren?: Excellent
How would you best describe the way in which the staff greeted and settled your child/ren?: Excellent
How would you best describe our online booking system?: Very Good
Should you intend to use our Holiday Camp provision in the future, which hours would most suit you?: 8.30am
Until               : 3.30pm
Which activities did your child/ren enjoy the most?: They enjoyed all the craft activities and the baking - Oliver would have liked to have experienced the trampoline but unfortunately my work commitments didn't require me to use the club again this time
Would you be happy for your child/ren to attend any of our clubs again? : Yes
If your child attended Holiday Camp, do you think that the session fees were fairly priced?: Yes
Please indicate whether or not you would like your child/ren to attend either Boot Camp or Saturday Club in the future?: No
For future sessions we intend to charge a small fee to help with the cost of staffing, materials and equipment, please indicate what you think is a reasonable amount to pay for a 2 hour session? : £5
Please give details of any outstanding areas that you would like OFSTED Inspectors to read before grading our provision?: I was extremely impressed with the wealth of practical activities that were offered - the kids had a wonderful day and were very proud to bring home the evidence!
Parent's Name       : E G
Date                : 15th August 2007
Village End Feedback : Submit

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Form Title          : Feedback
Member's Name       : O & P P
Which provision did your child attend?: Holiday Camp
How would you describe the facilities?: Excellent
In your own words, how would you best describe the facilities?: really good
How would you best describe the activity Program?: Excellent
In your own words, how would you best describe the activity program?: absolutely excellent
How would you best describe the way in which the club is managed?: Excellent
How would you best describe the way in which the staff interacted with your child/ren?: Excellent
How would you best describe the way in which the staff greeted and settled your child/ren?: Excellent
How would you best describe our online booking system?: Very Good
Should you intend to use our Holiday Camp provision in the future, which hours would most suit you?: 9.00am
Until               : 4.30pm
Which activities did your child/ren enjoy the most?: trampoline (P)
top trumps (O)
Would you be happy for your child/ren to attend any of our clubs again? : Yes
If your child attended Holiday Camp, do you think that the session fees were fairly priced?: Yes
Please indicate whether or not you would like your child/ren to attend either Boot Camp or Saturday Club in the future?: No
For future sessions we intend to charge a small fee to help with the cost of staffing, materials and equipment, please indicate what you think is a reasonable amount to pay for a 2 hour session? : Please Select
Please give details of any outstanding areas that you would like OFSTED Inspectors to read before grading our provision?: staff attitude, excellent activities, excellent facilities = happy children who wouldn't leave
Please give details of any below standard areas that you would like OFSTED Inspectors to read before grading our provision?: How can it be extended for older children?
Parent's Name       : R L
Date                : 15/8/07
Village End Feedback : Submit

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Form Title          : Feedback
Member's Name       : R & S V
Which provision did your child attend?: Holiday Camp
How would you describe the facilities?: Very Good
In you own words, how would you best describe the facilities?: There appeared to be a range of facilities available for different age groups.  I think it will be exciting to see how things progress once you have been established.
How would you best describe the activity Program?: Very Good
How would you best describe the way in which the club is managed?: Good
How would you best describe the way in which the staff interacted with your child/ren?: Good
In you own words, how would you best describe the way in which the staff interacted with your child/ren?: Difficult for me to comment - as just picked up and roped off - but both boys were very happy
How would you best describe the way in which the staff greeted and settled your child/ren?: Good
How would you best describe our online booking system?: Good
In you own words, how would you best describe our online booking system?: Lots of forms to fill in, which can be time consuming but I can understand the reasoning
Should you intend to use our Holiday Camp provision in the future, which hours would most suit you?: 9.00am
Until               : 5.00pm
Which activities did your child/ren enjoy the most?: They are active boys so the races/football/physical challenges
How in your opinion could we improve the running of the club? : Difficult to say, at the moment.
Would you be happy for your child/ren to attend any of our clubs again? : Yes
If your child attended Holiday Camp, do you think that the session fees were fairly priced?: Yes
Please indicate whether or not you would like your child/ren to attend either Boot Camp or Saturday Club in the future?: Yes
For future sessions we intend to charge a small fee to help with the cost of staffing, materials and equipment, please indicate what you think is a reasonable amount to pay for a 2 hour session? : £3
Parent's Name       : C V
Date                : 14.08.07
Child Record Form   : Submit

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Form Title          : Feedback
Member's Name       : S N
Which provision did your child attend?: Boot Camp
How would you describe the facilities?: Very Good
How would you best describe the activity Program?: Very Good
How would you best describe the way in which the club is managed?: Very Good
How would you best describe the way in which the staff interacted with your child/ren?: Very Good
How would you best describe the way in which the staff greeted and settled your child/ren?: Very Good
How would you best describe our online booking system?: Very Good
Should you intend to use our Holiday Camp provision in the future, which hours would most suit you?: 9.00am
Until               : 3.00pm
Which activities did your child/ren enjoy the most?: pro jumpers
Would you be happy for your child/ren to attend any of our clubs again? : Yes
If your child attended Holiday Camp, do you think that the session fees were fairly priced?: Please Select
Please indicate whether or not you would like your child/ren to attend either Boot Camp or Saturday Club in the future?: No
For future sessions we intend to charge a small fee to help with the cost of staffing, materials and equipment, please indicate what you think is a reasonable amount to pay for a 2 hour session? : £3
Parent's Name       : G N
Date                : 15/08/07
Village End Feedback : Submit

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Form Title          : Feedback
Member's Name       : T & P M
Which provision did your child attend?: Saturday Club
How would you describe the facilities?: Very Good
In your own words, how would you best describe the facilities?: impressed by space, number of activities and amount of equipment
How would you best describe the activity Program?: Good
In your own words, how would you best describe the activity program?: good, varied, to suit a range of ages and interests (was not able to judge outdoor activities due to weather)
How would you best describe the way in which the club is managed?: Good
In your own words, how would you best describe the way in which the club is managed?: fine, I expect organisation and efficiency will improve with time
How would you best describe the way in which the staff interacted with your child/ren?: Average
In your own words, how would you best describe the way in which the staff interacted with your child/ren?: wasn’t aware of a great amount of interaction between staff and children, but only attended 1 session (and parents in attendance so difficult to judge)
How would you best describe the way in which the staff greeted and settled your child/ren?: Average
In your own words, how would you best describe the way in which the staff greeted and settled your child/ren?: meet and greet outside of initial start time was not apparent
How would you best describe our online booking system?: Good
In your own words, how would you best describe our online booking system?: fine, although activity preferences lengthy and not sure how this was translated into activities provided at sessions
Should you intend to use our Holiday Camp provision in the future, which hours would most suit you?: 8.30am
Until               : 5.30pm
Which activities did your child/ren enjoy the most?: girl - art and crafts and reading room, boy - games
How in your opinion could we improve the running of the club? : better coordination of meet and greet
Would you be happy for your child/ren to attend any of our clubs again? : Yes
If your child attended Holiday Camp, do you think that the session fees were fairly priced?: Please Select
Please indicate whether or not you would like your child/ren to attend either Boot Camp or Saturday Club in the future?: Yes
For future sessions we intend to charge a small fee to help with the cost of staffing, materials and equipment, please indicate what you think is a reasonable amount to pay for a 2 hour session? : £5
Parent's Name       : L B
Date                : 20/08/07
Village End Feedback : Submit

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Form Title          : Feedback
Member's Name       : T O
Which provision did your child attend?: Holiday Camp
How would you describe the facilities?: Very Good
How would you best describe the activity Program?: Very Good
How would you best describe the way in which the club is managed?: Very Good
How would you best describe the way in which the staff interacted with your child/ren?: Excellent
How would you best describe the way in which the staff greeted and settled your child/ren?: Excellent
How would you best describe our online booking system?: Excellent
Should you intend to use our Holiday Camp provision in the future, which hours would most suit you?: 8.30am
Until               : 5.30pm
Which activities did your child/ren enjoy the most?: Trampoline, bouncy castle, crisp-packet key rings!
Would you be happy for your child/ren to attend any of our clubs again? : Yes
If your child attended Holiday Camp, do you think that the session fees were fairly priced?: Yes
Please indicate whether or not you would like your child/ren to attend either Boot Camp or Saturday Club in the future?: Yes
For future sessions we intend to charge a small fee to help with the cost of staffing, materials and equipment, please indicate what you think is a reasonable amount to pay for a 2 hour session? : £3
Parent's Name       : C O
Date                : 15/08/07
Village End Feedback : Submit

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Form Title          : Feedback
Member's Name       : T & L S
Which provision did your child attend?: Holiday Camp
How would you describe the facilities?: Very Good
How would you best describe the activity Program?: Excellent
In your own words, how would you best describe the activity program?: Both my children were very excited about the range of activities offered
In your own words, how would you best describe the way in which the club is managed?: cannot judge
How would you best describe the way in which the staff interacted with your child/ren?: Excellent
In your own words, how would you best describe the way in which the staff interacted with your child/ren?: very welcoming and friendly atmosphere
How would you best describe the way in which the staff greeted and settled your child/ren?: Excellent
In your own words, how would you best describe the way in which the staff greeted and settled your child/ren?: see above
How would you best describe our online booking system?: Excellent
In your own words, how would you best describe our online booking system?: very easy to follow
Should you intend to use our Holiday Camp provision in the future, which hours would most suit you?: 9.30am
Until               : 5.30pm
Which activities did your child/ren enjoy the most?: the sport Olympics
Would you be happy for your child/ren to attend any of our clubs again? : Yes
If your child attended Holiday Camp, do you think that the session fees were fairly priced?: Yes
Please indicate whether or not you would like your child/ren to attend either Boot Camp or Saturday Club in the future?: Please Select
For future sessions we intend to charge a small fee to help with the cost of staffing, materials and equipment, please indicate what you think is a reasonable amount to pay for a 2 hour session? : Please Select
Parent's Name       : M S
Date                : 17-08-2007
Village End Feedback : Submit

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